Credits & subscriptions

Shown credits

• What are Shown credits?
• How do I ask for a refund of my balance?
• Why was I charged so much?
• How much are the fees on the credits?
• What are free (bonus) credits?

Subscriptions

• What is included in your different plans?
• How can I downgrade my subscription?
• How can I upgrade my subscription?
• Can I ask for a refund of my subscription?

Payments methods & invoices

• How do I add a payment method?
• Do I have any payment limits?
• When will my refund arrive?
• How does VAT work?
• Can I download my invoices?
• Are my payments secured?