You can ask, at any moment, for a refund of your remaining credits on your Shown wallet. 

Click here to ask for a refund

Important Notes

• If your ad account has been suspended, you can issue a refund using the link above. 
• If you require assistance with your refunds, feel free to reach out to us via support@shown.io.
• Refunds generally take between 5-10 business days to process. Find out more in our When will my refund arrive? guide. 
• Any promotional credits received will be forfeited when you apply for a credit refund. You will only be refunded your remaining balance.

Our support team is available 24/7 to provide extra details should you require them or answer any other questions you might have. To find out how to get in touch, please click here.