How can I downgrade my subscription?

We understand that circumstances may change, and you may need to stop your current plan. Don't worry; we've made it easy for you to cancel your subscription anytime.

To downgrade/cancel your subscription, you need to:

1. Access your Shown dashboard.
2. Go to the 'Billing' section.
3. Once in the 'Subscriptions' area you'll find the cancel button on the right side

Please keep the following in mind:

• Canceling your subscription is instant.
• There is no long-term commitment, and you have the flexibility to cancel at any time.
• It's important to note that you need to cancel your subscription at least one day before the billing date to avoid being charged for the upcoming billing cycle.

If you have any questions about refunds, please refer to our How do I ask for a refund? guide for further information. Our support team is available 24/7 to provide extra details should you require them or answer any other questions you might have. To find out how to get in touch, please click here.